Lenovo

Lenovo

Service Enablement Project Manager

Full-time📍 天津(Tianjin), Tianjin, ChinaCustomer Experience·Jul 9
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About the role

Job Responsibilities: Represent Service in key business decision forums and product milestone reviews Define warranty strategies aligned with product positioning and customer expectations Design service models and align with service offerings Perform service cost, readiness, and risk analysis to support launch decisions Develop and maintain the overall hardware support and service readiness plan Own service‑related launch milestones and ensure on‑time delivery Partner with global teams to turn service requirements into executable plans Job Requirements:

Demonstrated experience in participating in business decision-making and product milestone review processes from a service perspective. Proven capability in developing warranty strategies and service models that align with product positioning and customer needs. Proficiency in conducting service-related analysis, including cost, readiness, and risk assessment, to support launch decisions.